Microsoft Outlook 2010 Training Courses Cape Town CBD South Africa - Optimize your job skills.


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1. Classroom Instructor Led
Available Study Methods:

2. Online Training
3. On-site Training for 5-15 people attending

Let  us help you increase your personal productivity with Microsoft
Outlook training. Many people have used Microsoft Outlook for years but do not take full advantage of Outlook's powerful features. Our Outlook instructors can help you get the most out of Outlook.

Prerequisite Comments:
Students should be familiar with using personal computers and have used a mouse and keyboard.
Specifically, students should be able to launch and close programs; navigate to information stored on the computer; and manage files and folders.

Cape Town Instructor led training Contact us for the latest schedule and pricing.


New Features of Microsoft Outlook 2010 With Outlook training, the student will learn:
Improved Ribbon - easier to customize.                        New Features of Outlook 2010
Condense, categorize or ignore entire conversations. Composing and organizing your Outlook email
Integrate email and social network information. Working with Contacts
Mobile and web-based Outlook access. Outlook calendar features

Outlook 2010 - Level 1 - Class Outline

Outlook 2010 - Level 2 - Class Outline

OUTLOOK 2010 - Level 1 - Class Outline

Duration -Traditional Instructor Led Learning - 1 Day

In this training, students will create and modify new databases and their various objects. Students will maintain data consistency and integrity; improve queries, forms, and reports; and also integrate Microsoft® Office Access™ 2010 with other applications.

Who Should Attend:
This training is designed for students who wish to learn the basic operations of the Microsoft Access Database program to perform their day-to-day responsibilities, and to understand the advantages that using a relational database program can bring to their business processes. This course is for the individual whose job responsibilities include designing and creating new databases, tables, and relationships; creating and maintaining records; locating records; and producing reports based on the information in the database. It also provides the fundamental knowledge and techniques needed to advance to more complex Access responsibilities such as maintaining databases and using programming techniques that enhance Access applications.

At Course Completion:
Upon successful completion of this course, students will be able to: - explore the Microsoft Office Access 2010 environment. 
- examine the components of a database. 
- work with tables. 
- manage data in a table. 
- query a database. 
- design forms. 
- generate reports. 
- modify the field properties of a table to streamline data entry and maintain data integrity. 
- join tables to retrieve data from multiple tables.  
- create flexible queries to display specified records, allow for user
-determined query criteria, and modify data using queries.
- Improve Forms.  
- customize reports to enhance the readability of the report. 
- use various applications to read, share and manipulate data across   applications.

 Prerequisite Comments:
Students should be familiar with using personal computers and have used a mouse and keyboard. Students should be comfortable with the Windows environment and be able to use Windows to manage information on their computer. Specifically, students should be able to launch and close programs; navigate to information stored on the computer; and manage files and folders.

Lesson 1: Getting Started with Outlook  Lesson 5 Scheduling Appointments  
  • Identify the Components of the Outlook Interface
  • Read an Email Message
  • Reply to and Forward an Email Message
  • Print an Email Message
  • Delete an Email Message
  • Explore the Outlook Calendar
  • Schedule an Appointment
  • Edit Appointments
 Lesson 2: Composing Messages  Lesson 6: Managing Meetings in Outlook
  • Create an Email Message
  • Format a Message
  • Check Spelling and Grammar
  • Attach a File
  • Enhance an Email Message
  • Send an Email Message
  • Schedule a Meeting
  • Reply to a Meeting Request
  • Track and Update Scheduled Meetings
  • Print the Calendar
 Lesson 3: Organizing Messages  Lesson 7: Managing Tasks and Notes
  • Manage Email Messages
  • Move Email Messages into Folders
  • Open and Save an Attachment
  • Create a Task
  • Edit and Update a Task
  • Create a Note
  • Edit a Note
Lesson 4: Managing Contacts
  • Add a Contact
  • Sort and Find Contacts
  • Find the Geographical Location of a Contact
  • Update Contacts


OUTLOOK 2010 - Level 2 - Class Outline

Duration: Traditional Instructor Led Learning - 1 Day 

In this training, students will customize the Outlook environment, calendar, and mail messages, and will also track, share, assign, and quickly locate various Outlook tems.

Who Should Attend:
This training is designed for experienced Outlook users who need to customize their Outlook environment, calendar, and email messages and who wish to track, share, assign, and locate various Outlook items.

At Course Completion:
- customize message settings.
- organize and locate Outlook messages.
- set calendar options.
-track activities using the Journal.
- assign and track tasks.
- share folder information.
- customize the Outlook environment. 

Lesson 1: Customizing Message Options  Lesson 5 : Managing Tasks
  • Modify Message Settings 
  • Modify Delivery Options
  • Change the Message Format 
  • Set the Out of the Office Notification 
  • Create a Contact Group
  • Insert a Hyperlink
  • Create Quick Steps
  • Assign a Task
  • Reply to a Task Request
  • Send a Task Update
  • Track Assigned Tasks
Lesson 2: Organizing and Locating Messages Lesson 6: Sharing Folder Information
  • Sort Messages Using Multiple Criteria
  • Find Messages Using Instant Search
  • Find Messages Using Multiple Criteria
  • Filter Messages
  • Organize Messages
  • Manage Junk Email
  • Specify Folder Permissions
  • Access Another User's Folder
  • Send Calendar Information in an Email Message
  • Delegate Folder Access to Users
Lesson 3: Setting Calendar Options                           Lesson 7: Customizing the Outlook Environment
  • Set Workdays and Time
  • Display an Additional Time Zone
  • Set Availability Options
  • Create Calendar Groups
  • Manage Automatic Meeting Responses
  • Customize the Ribbon and Quick Access Toolbar 
  • Customize the To-Do Bar
  • Create a Folder Home Page

Lesson 4 :Tracking Activities Using the Journal


  • Record a Journal Entry Automatically
  • Record a Journal Entry Manually
  • Modify a Journal Entry


Contact Usfor Pricing and Training Information. Outlook Cape Town

IT courses Cape Town to study full time or part time. Office Administration jobs will always require the skills gained in this training. Consider adding this to your CV. Outlook Cape Town