MS Office 2013 Training - Cape Town instructor led with great support.

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Available Study Methods

  1. Classroom Instructor Led Online Courses
  2. Classroom Instructor Led Online Courses
  3. On-site Training for 5-15 people attending


Learn to increase your day-to-day productivity with Microsoft Outlook. Send, receive and file email, keep track of contacts, make appointments, invite people to meetings and create to-do lists. Improve collaboration by assigning and accepting tasks, and sharing mailboxes, calendars, contacts and notes with other users in your organisation.

Course Details:

Outlook 2013 - Part 1 - Class Outline

Duration -Traditional Instructor Led Learning - 1 Day

 Lesson 1: Getting Started with Outlook 2013

  • Navigate the Outlook Interface
  • Perform Basic Email Functions
  • Use Outlook Help

 Lesson 5: Managing Your Calender

  • View the Calender
  • Manage Appointments
  • Manage Meetings
  • Print Your Calender

 Lesson 2: Composing Messages

  • Create an Email Message
  • Check Spelling and Grammar
  • Format Message Content
  • Attach Files and Items
  • Enhance an Email Message
  • Manage Automatic Message Content

 Lesson 6: Managing Yout Contacts

  • Create and Update Contacts
  • View and Organize Contacts


 Lesson 3: Reading and Responding to Messages

  • Customize Reading Options
  • Work with Attachments
  • Manage Your Message Responses

 Lesson 7: Working With Tasks and Notes

  • Manage Tasks
  • Manage Notes


 Lesson 4: Managing your Messages

  • Manage Messages Using Tags, Flags,
  • and Commands
  • Organize Messages Using Folders

 Lesson 8: Customizing the Outlook Environment

  • Customize the Outlook Interface
  • Create and Manage Quick Steps


Outlook 2013 - Part 2 - Class Outline

Duration -Traditional Instructor Led Learning - 1 Day

 Lesson 1: Configure Advanced Message Options                          

  • Insert Advanced Characters and Objects
  • Modify Message Settings, Properties and Options
  • Use Automatic Replies

 Lesson 5: Managing Activities by Using Tasks and Journal Entries

  • Assign and Manage Tasks
  • Record and Modify Journal Entries


 Lesson 2: Advanced Message Management

  • Sort Messages
  • Filter Messages
  • Organize Messages
  • Search Messages
  • Manage Junk Mail
  • Manage Your Mailbox

 Lesson 6: Sharing Workspaces with Others

  • Delegate Access to Mail Folders
  • Share Your Calender
  • Share Your Contacts



 Lesson 3: Advanced Calender Management

  • Manage Advanced Calender Options
  • Create Calander Groups
  • Manage Meeting Responses

 Lesson 7: Managing Outlook Data Files

  • Back Up Outlook Items
  • Change Data File Setting

 Lesson 4: Advanced Contact Management

  • Edit an Electronic Business Card
  • Manage Advanced Contact Options
  • Forward Contacts
  • Export Contacts